Topic
Communication & Responsiveness
94.1% positiveAcross 250 reviews of RHINO Lawyers in Lakeland, FL, communication & responsiveness appears in 34 reviews (94.1% positive), from 2022-03-05 through 2026-05-28.
Key findings
Communication & Responsiveness mentioned in 34 of 250 reviews (13.6%)
94.1% of Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Communication & Responsiveness reviews: 4.8★
Aspects most discussed in these reviews
Communication & Updates
85%29 mentionsProblem Resolution & Effectiveness
50%17 mentionsResponsiveness & Speed
41%14 mentionsProfessionalism & Conduct
38%13 mentionsCourtesy & Friendliness
21%7 mentionsTechnical Knowledge & Expertise
9%3 mentions
Reviews mentioning communication & responsiveness
Daniel McHarris
I expected to have to talk to multiple people on multiple occasions, but thankfully, I spoke to one attorney and with 2 months, matter was resolved.
Response from owner
May 13, 2026
Zig
I had a great experience with Rhino Lawyers. They took my case seriously from the very beginning and made the entire process much less stressful than I expected. The team was professional, responsive, and clearly very knowledgeable about the law. What impressed me the most was how they kept me informed every step of the way and always took the time to answer my questions. I truly felt like they cared about getting the best possible outcome for me. Thanks to their hard work and dedication, we won the case. I’m incredibly grateful for their support and expertise throughout the entire process. If you’re looking for a law firm that will fight for you and treat you with respect, I highly recommend Rhino Lawyers.
Response from owner
March 6, 2026
Emmanuel Rodriguez
Very helpful and quick to respond when I was in a jam.
Response from owner
February 12, 2026
Clara Murphy
great services, always giving updates. excellent out come, I recommend them
Response from owner
January 9, 2026
Mariceli De Leon
Muy amables,Nicol una persona maravillosa,y muy amable me alludo a responder mis dudas que tenia, muchas gracias
Response from owner
July 14, 2025
Odile Jaquez
Great communication! Didn’t have to do any of the work and walked away with no points thank you!!
Response from owner
July 2, 2025
Ascaso Gallery
Excelente servicio, me mantuvieron 100% al día con todos los avances del caso.
Response from owner
June 13, 2025
Aly Sergie
The website purports 24 hour service. Now I don't expect a call at 2am but when I have a problem with a case, I'd expect a reply quickly. . That didn't happen. On multiple occurrences. They have a slick operation. But buyer beware....
InFocus Dentistry
Slick service to get you to sign up. They put the wrong info on the website of the clerk you need to reach. Guess what - this makes it tricky to find the venue you need to pay when they lose your case... When you're from out of state, this makes it much harder. . Last time using rhino
Cathy Ackerman
Kept me informed. No additional charges. Case dismissed
Response from owner
September 9, 2024
Hussain Imam
Just one phone call which was promptly picked up and everything has been taken of. Amazing experience!
Response from owner
September 6, 2024
Zahira Lehri
I am now a BELIEVER... Rhino lawyers have your back, their service is outstanding, their response time is unbeatable. I called them 2 times during this process and an actual attorney answered the call immediately. They hold your hand throughout the process. I am a small business owner with 100 things on my plate. The one thing I did not have to worry about is my case since Rhino Law firm was handling it. I HIGHLY RECOMMEND THEM ... 5 STARS ALL THE WAY...
Response from owner
August 29, 2024
Oscar David Flores de Valgaz
Highly recommend them for your traffic infractions. They are great with communication and managing expectations. What a great experience.
Response from owner
August 29, 2024
Ted Cooper
Rhino Lawyers was awesome to work with. Brittany was very responsive & helpful. They also won my case with no repercussions!
Response from owner
August 20, 2024
Aneika Sewell
I’m super excited I just got some exciting news about my case thanks to rhino lawyers they’re awesome I would definitely recommend them they’re truly a blessing to others ❤️🙏
Response from owner
August 5, 2024
Joshua Monteiro
They have a great system set up that keeps their clients constantly. I’m a lawyer that needed a ticket handled they saved from the hassle of driving to the dreaded Polk county. Great job guys!!!
Response from owner
July 23, 2024
Jayson Duran
Thank you RHINO LAWYERS I am really appreciate it for everything you guys did for me and I am very grateful for you guys representing me on my case I am more than grateful for your service and for your help I am more than happy to refer you to anyone who needs help because you guys make it so much easier for me and you guys represent me in my case and I didn’t have to worry about my case you guys keep me informed about everything that it was happening through my entire case thank you so much for everything you guys do for me, and I will not hesitate Use you guys again to represent me in the future. I’m very glad that my friend point me towards you guys because you guys did an awesome job on representing me on my case. Thank you so much and God bless you.
Response from owner
July 9, 2024
Evelio Garcia
Me experience with RHINO was great. I was kept informed on my case via the portal and you cannot argue with the net results. No points, no traffic school and no increase in my car insurance.
Response from owner
July 8, 2024
Satish kapoor
Great professional service, timely and they keep you informed. Very happy from the beginning to the end. Thanks.
Response from owner
July 6, 2024
Cameron Rhode
Had a fantastic experience. Initial phone call was less than 5 minutes, and the person I spoke with answered every question I had before I asked. Kept me updated the whole time through text and email. Very satisfied all around.
Response from owner
June 27, 2024
Harold Roberts
Great lawyers keep you updated with every step of you case keep you informed of any new information you need and always helpful
Response from owner
June 25, 2024
Gustavo Fuentes
Excellent service and excellent communication, thank you
Response from owner
June 25, 2024
Jessica Derosier
Thank for handling my case. What I like the most I didn't need to reach out to you for any concerns because you always email me and let me know what's going with the case. It was truly peace of mind
Response from owner
May 20, 2024
Debbie Viego
I'm very pleased with RHINO Lawyers.... when I called, they were very courteous and gave me clear information of what the next steps were, what to do and to expect. I called twice eventually and got the same courteous service. My ticket was not dismissed, but feel very satisfied with this office. Hopefully I won't need them again, but will call if I do.
Response from owner
May 1, 2024
R Scott Leonard-Barkley
They kept me informed through the process and out of court. No points assessed! Thank you for your assistance. I will definitely recommend your firm.
Response from owner
February 21, 2024
David Nguyen
Rhino provided exceptional service. Communication was fantastic and they were able to achieve a favorable result for me!
Response from owner
February 9, 2024
Jessica Hamill
My communication started with Samantha when I was referred to Rhino Lawyers by Larocca Injury Center after being a victim of a horrible car accident. With never had being in an accident of this magnitude, I knew I needed representation. After about 10 minutes of being on the phone with Samantha, I knew I wanted Rhino Lawyers to represent me. She was kind, understanding, and made me feel safe. I opened up to her about my accident, which was very emotional for me and the compassion she showed was like no other. After signing with them, Nicole became my main source of communication. Nicole was great at explaining case updates to you in a way someone with little to no Attorney knowledge would understand. Brandon Jones, owner of Rhino Lawyers represented me at the Global Settlement Hearing. I was impressed at how he conducted himself during the mediation and leveled the playing field. With a lot of doubt and uncertainty on my end on how the settlement would go down he assured me he would do everything in his power to help me. I had faith in him and he had faith in me. We worked as a team and made the impossible, possible. The firm, as an entirety showed that they care about their clients in ways accident attorneys should. Thank you to everyone involved.
Response from owner
January 31, 2024
Gaby Batista
They really stick with you thru out your case and keep you updated on any court dates and pending actions. So happy with this law firm. Thank you Rhino Lawyers for taking my case. Gracias
Response from owner
January 31, 2024
Kaylee Hess
Fast, communicative, kind, all the above!!! I’m so glad we chose RHINO Lawyers!!!
Response from owner
June 14, 2023
Chris Trujillo
RHINO Lawyers handled my case, and I could not have been more satisfied. I like the fact that they constantly updated me on what was going on, whether or not it was something minor. They got my case, resolved, and I do strongly recommend them.
Response from owner
December 7, 2022
Austin Beck
Great experience with Rhino Law. I was a little worried at first since I never met or talked with the main attorney at first, but the staff (I assume paralegals?) I dealt with were always great especially Carol. I was injured in a car accident and though luckily my injuries were not as bad as the could have been, I still had my back messed up and doctors told me I'd live with this for the rest of my life. Rhino made sure to keep me informed along the way. What I'm most happy about is their dedication to getting as much of the settlement for me as possible. The at-fault party's insurance original low balled us, very low, barely enough to cover just the existing medical bills and not much for future treatment. After a few negotiations. The team at Rhino was able to get me fairly compensated. Can't say enough good about Carol and Greg. Would definitely recommend
Response from owner
August 13, 2022
Andargies Shiferaw
I highly recommend Rhino Lawyers. Brandon helped me with my personal injury case he was very friendly and professional. Anytime I had a question Carol got back to me very quickly and she stayed in touch with me while providing me updates.
Response from owner
August 4, 2022
Sabrina Russell
Rhino Lawyers did a great job handling my auto accident case. Carol was AMAZING!!! She was on top of everything, stayed in touch with me regarding all of my appointments and constantly provided updates. The customer service was excellent and made my experience pleasant and seamless. I highly recommend Rhino Lawyers!!
Response from owner
June 20, 2022
Hamsell Parra
Highly recommend Rhino lawyers. The reasons why is they are straight forward with their legal council. Their medical contacts provide care that you need and not the most expensive treatment possible. The office is always responsive which is the most important part.
Response from owner
May 12, 2022